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Avaya Consolidates Small and Mid-Size Business Communications

 Avaya has announced the availability across the Asia Pacific Region of a new version of its unified communications (UC) solution for small and mid-sized enterprises (SME), Avaya IP Office 8.1, which now scales up to 1,000 users in a single location (up from 384). This gives mid-sized companies a more cost-effective, simplified way to manage more people on a network in one or multiple sites. It also provides Avaya business partners with new opportunities to provide mid-market customers with affordable, yet high-capability collaboration solutions.

Avaya IP Office 8.1—which can serve SMEs as small as 5 employees— adds innovative capabilities to tap the full potential of next-generation collaboration. This includes new mobility, management and security features—as well as custom-built services—to help SMEs efficiently and securely take advantage of BYOD (“Bring Your Own Device”) environments and advanced mobility.

An April 2012 Forrester Research study on BYOD trends reported that 56% of SME workers who use a tablet for work say they bring in their own personal tablet, while 66% say the same for their smartphones . To ensure SMEs have the capabilities required for an evolving work environment, Avaya IP Office 8.1 introduces:

•Avaya Flare Communicator

 

•Avaya one-X Mobile

 

•New Centralized Management and licensing capabilities eliminate the complexity of overseeing communications for multi-site environments by enabling effective management of several sites from one location.

•Enhanced Security Options for Avaya IP Office adds protection against toll fraud, denial of service attacks, and other threats through use of a new SME version of Avaya Session Border Controller—a solution delivering a protective SIP-based firewall.

•Avaya IP Office Support Service, the first support service from Avaya for SMEs, provides fast resolution, technical support from experts, and secure remote access.

3-Aug-2012 16:46:54
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