Avaya has introduced the new release of Avaya IP Office—the company’s flagship communications solution for small and medium-sized enterprises (SMEs). Avaya IP Office 6.0 features new unified communications (UC) capabilities that deliver enhanced user experiences to employees in any location. These capabilities include advanced collaboration tools using voice, instant messaging, presence and video to drive a more productive and flexible workforce. 

Additionally, Avaya IP Office is now easier and more affordable for a key market segment—businesses with less than 20 employees—to install and use. This enables the smallest of companies to cost-effectively implement the advanced communications and customer service functions of larger systems. With this new release, Avaya makes unified communications up to 40% more affordable for small businesses. 

“With Avaya IP Office 6.0 in place, small businesses don’t have to sacrifice easy, intuitive operation in order to get the enhanced communications features of large enterprises,” said Jangoo Dalal, Managing Director, Avaya India.  “Our latest version provides SMEs with all of the next generation collaboration tools necessary for competing more effectively today against peers and larger competitors—and for thriving as the economy recovers.”