DELL|Quest Software Partners with Espire Infolabs for Managed Services

DELL|Quest Software has signed a strategic three year managed services agreement with Espire Infolabs. Under this partnership, Espire Infolabs will provide OPEX (Operational expenditure-Operational excellence) based Application Performance Monitoring (APM) solutions to the customers in India and the APJ (Asia Pacific Japan) region using DELL| Quest Software’s Foglight platform. This will enable organizations to lower the operational cost and improve compliance with application and end-user SLAs (Service level agreement insight).

Foglight is the premier solution for application monitoring across multiple technologies (e.g. Java, .NET, virtual or physical servers, databases, networks, etc.) and capturing the experience of users interacting with those applications.

With the increasing complexity of platforms, networks and access, maintaining applications experience needs transition from reactive management to proactive engagement. Espire Infolabs has made considerable investments in DELL| Quest Software’s Foglight technology and built a strong team of experts who are adept at providing implementation services and on-going support to customers on Foglight. As part of this pact, Espire will build a services model around Foglight to provide customers with managed services option to enable them to use Foglight for their APM needs.

As the market acceptance for APM solutions has been increasing, the requirements to provide such solutions in an OPEX model has become a critical factor for the customers, while making a choice on the kind of technology they would like to invest in. Being a global services company, Espire Infolabs has been covering a broad spectrum of technology to help customers in improving their application performance with the required stages of application management.

22-Feb-2013 08:36:27