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D-Link extends the revolutionary DDS to its Customers PAN India

D-Link extends the revolutionary DDS to its Customers PAN India

D-Link, a global leader in connectivity for home, small business, enterprise, and service providers, made a major breakthrough in customer service support by introducing the revolutionary ‘D-Link Direct Service - DDS’ during mid-2013. Following the overwhelming response to DDS, the company has now decided to extend this service to customers present in C & D Class cities as well. As a result, the new & enhanced service support system will make the turnaround time faster and increase the footprint for DDS PAN India.

The highly appreciated & admired D-Link Direct Service with its new Regional model will be backed by D-Link Service Centers (DSC) along with D-Link Service Partners (DSP) & D-Link Authorized Collection centers (DAC). So with a presence in over 150 cities, DDS will now offer faster and reliable service to customers across India. All Regional DDS Centers are equipped with state of the art BGA (Ball Grid Array) facilities to support quick resolution. D-Link Direct Service (DDS) benefit can be availed on all D-Link ADSL Broadband, Wireless and selected 3G Life Style Products.     

Talking about the enhanced DDS facility, Mr. Balgond Chougula as VP – Customer Support Services, D-Link (India) Ltd. said, “Technology advancement & innovation continues to be a key priority at D-Link, at the same time it’s also excellence in Customer service that drives business. Hence we continue to invest in robust & state of the art service support system. With Regional DDS model we aim to reach out to our customer present even in the remotest of location through our innovative and agile service approach “     

9-Apr-2015 07:15:49