Emerson Network Power, announced the appointment of Accel Frontline Services Limited as its Strategic Warranty and Return Material Authorization (RMA) Service Provider in India for its Small & Home Office range of UPS. As a part of this alliance, Accel Frontline will oversee On-Site Warranty Service support for Emerson’s range of UPS up to 3 kVA for both channel and enterprise customers based in India.

The alliance with Accel Frontline Services extends the reach of Emerson Network Power’s after-sales support across the country. Customers can now contact a Centralized Tech Help Desk managed by Accel Frontline for On-Site Warranty and RMA related support, and a dedicated technical staff will provide doorstep repair & replacement services for in-warranty products. Additionally, customers can check on the status of their RMA / service requests through email, SMS, or on Accel Frontline’s webpage dedicated for the purpose. With 160+ dedicated service locations across India, Accel Frontline has excellent control over logistics and technical know-how to service Emerson Network Power’s UPS customers.