Microsoft Dynamics CRM Online Update to be released in Dec

Microsoft Corp has announced that its next service update for Microsoft Dynamics CRM Online will be released in December 2012.

This new service update comes on the heels of continued success that the Microsoft Dynamics CRM business is experiencing in the market, as it completes its 33rd consecutive quarter of double-digit revenue growth and closes the gap on its 3 millionth seat.

Delivering on the Microsoft Dynamics commitment to rapidly innovate, and help businesses attract, win and retain customers through solutions that delight users and proactively help them do business, the next service update will reimagine the way sales, customer service and marketing professionals work with CRM.

 “This release, the first in a planned set of rapid innovation, puts us in a position to redefine user experiences for business professionals,” said Bob Stutz, Corporate Vice President, Microsoft Dynamics CRM. “We’ve reimagined the business process and infused new communication and collaboration capabilities powered by Skype and Yammer. We continue to help sales and customer service professionals drive new levels of productivity on the browser of their choice, and across a wide range of devices.”

Samik Roy, Director and Business Head, Microsoft Dynamics (Applications) Business said, “Microsoft Dynamics CRM business in India is growing, and the upcoming CRM online update will bring customers reimagined user experience that simply and visually guides users through their business processes. It strengthens our commitment to rapidly innovate, and help businesses drive revenue through attracting, winning and retaining customers.”

Samik added, “ We are witnessing a lot of interest, update and usage of our CRM from customers and prospects from industries like Public Sector, Retail, Healthcare, Banking, Insurance, Automotive, Pharma and Manufacturing. The upcoming service update for Dynamics CRM truly is a big leap of productivity for businesses enabling sales, customer service and marketing professional to work from almost anywhere and everywhere.”

7-Nov-2012 15:13:32