ReStor Brings First HDD and SSD Repair Facility in India

India’s first facility for the test and repair of hard disk drives and solid-state drives came into being with the launch of a state-of-the-art, ISO-9001:2008 certified lab, ReStor, in Delhi-NCR .The facility incorporates a completely sterile clean room type environment with electro-static discharge (ESD) safe set-up, a combination of indigenously developed testing bays/racks and imported diagnostics jigs, and is backed by a highly trained, experienced technical team.

Started as a unit of dStor Technologies Pvt Ltd, the entrepreneurial venture of storage industry veteran Sharad Srivastava, the ReStor HDD and SSD recertification/refurbishment initiative aims to help the green cause by facilitating reduction of e-waste, provide more consumer choice with an economically priced segment, and enable warranty/AMC service providers cut down their support cost. Sharad Srivastava, the founder-Director of dStor Technologies, said, “The Hard Disk Drive is one of the most fragile items in the computer, requiring extreme care in handling and protection from shock, vibration and Electro Static Discharge. Among other reasons, the complex requirements of the repair process and the lack of scale resulted in a situation that no facility came up in India for the test and repair of HDDs. Now, with the scenario fast changing, we have set up the first fully equipped centre for the purpose.”

Presently, most in-warranty faulty drives are exported out of the country for repair, while out-of-warranty drives are largely junked. This puts a heavy eco-burden on a rapidly growing sub-segment of electronics hardware, not to mention being time consuming, expensive and a restrictive practice. Moreover, all major HDD manufacturers have reduced the warranty period on desktop and mobile drives in recent years.

According to estimates by analysts at CyberMedia Research, there are approximately 68 million currently active installed drives in the country and their average active life is about five years. However, a large proportion can enjoy an extended life with proper care and restoration. Also, other estimates say that about 80,000 drives fail every month in the country, while their warranty is still active.

21-Jul-2013 15:26:45